Terms & Conditions

Our contact details are as follows:

Angelleesa Designs LTD
39 Whitteney Drive North
Leicester
LE2 9AR
United Kingdom
General email: angelleesadesigns@gmail.com
Phone number: 07946 114091

Website operated and run by: (Angelleesa) Leesa Tosh and Colin Tosh

TERMS AND CONDITIONS OF USE 
This Statement outlines the terms and conditions governing all sales and purchases made through this website, regardless of whether the order was transmitted via the internet, mobile handset or e-mail. By accessing, browsing and/or using this website you acknowledge that you have read, understood and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree with these terms, do not use this site.

PRICING
All prices quoted are subject to change at any time at the discretion of Angelleesa Designs. All prices are quoted in British pounds (GBP, £). Angelleesa Designs reserves the right to reject any orders which include incorrect prices which may occur due to data entry errors, code errors, hacking, incorrect pricing provided by manufacturer, translation errors etc. Prices are not negotiable and do not include postage and handling unless otherwise stated. Postage and handling costs will be calculated when completing the order. 

SHIPPING
We can send your order to most countries in the world (unless stated). All our items are hand packed for safe delivery. We ship all products by Royal Mail unless otherwise directed. This usually takes between 1 to 16 working days depending on the delivery service in the destination area. 

We normally ship our products within two business days unless requested otherwise.

Please check your delivery address carefully as we will not be responsible for delivery to an incorrect address. The customer shall be responsible for the cost to resend a parcel that is returned because of an incorrect address. 

ONCE YOUR ORDER HAS BEEN SHIPPED YOU ARE NOT ABLE TO CANCEL YOUR ORDER.

PAYMENT
All our payments go through the secure Paypal network, you don't need a Paypal account to use this function you can simply enter your payment details as a guest if you prefer.
Unfortunately we cannot accept cheques, cash or postal orders.

RETURNS POLICY

Our returns policy serves as a guideline for buyers wanting to return items. We will approach all return matters with compassion and commitment to help you resolve the problem quickly.

In the unlikely event you are not happy with your purchase you can choose between a refund, an exchange or store credit where:

Goods are faulty on arrival and you have reported the matter to us within 24 hours of having received the item. You are also required to send back the item for inspection within 14 days of delivery;
Goods have been wrongly described on our website;
The goods have been damaged during transit;
The item doesn’t fit as expected; however you will need to pay the costs incurred for sending back the item to us.
We do not give full refunds if;

A returned item is not in original condition, has been used or shows signs of damage wear and tear and has the original packaging;
Please note

A refund will only be paid once we have received the goods back from you for inspection.

RETURNING MERCHANDISE

Email details of your return to angelleesadesigns@gmail.com

It is recommended you send your return item through registered or a traceable postage method to the correct address as per below.

Angelleesa Designs Ltd 
39 Whitteney Drive North 
Leicester 
LE2 9AR 
United Kingdom

Please include the following information:

Your email address and order number
Name and Address details
A brief description of the why you are returning an item/items
Any item that is damaged or missing, if applicable
Photographs may also be helpful in reporting a damaged item.

LICENSE AND SITE ACCESS
Access to the Angelleesa Designs and GemstoneCabochonsUK websites is granted only for the purpose of accessing the products offered. Under no circumstances may any individual alter any part of the website. No part of this site may be reproduced for any reason, nor may any parts of the site be displayed anywhere apart from www.angelleesadesigns.com or www.gemstonecabochonsuk.com unless written permission has been granted by Angelleesa Designs. You are granted access to the Angelleesa Designs and Gemstone Cabochons UK websites under the condition that you will not interfere, or attempt to interfere with any of the content. 

PRIVACY
We are committed to protecting your privacy and this statement summarises what personal details we may collect from you before, during or after you use our Site and what we will do with them. Any changes to our privacy policy will be posted on this page. When you contact us we will use your email address for the purposes of administering your query or order and responding to you. We will not publish your personal information and will not supply your personally identifying information to other companies or individuals. We may, with your permission, send you information about our company and our products and services. 

SECURITY
All of our credit card transactions online are processed by Paypal which is a third party site, so we do not see, store or have access to any credit or debit card details. 

COPYRIGHT 
All content and the compilation of all content on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, artworks, products and data compilations is the property of Angelleesa Designs and protected by British copyright laws. 

No part of this website may be reproduced without the express, written permission of Angelleesa Designs.